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About this item

Model Number: A8383
Compatibility
MacBk Pro (2020 / 2019 / 2018 / 2017 / 2016 / 2015)
MacBk Air (2020 / 2019 / 2018)
Pad Pro (2020 / 2019 / 2018)
XPS (13 inch / 15 inch)
Pixelbook (2017)
Incompatible Devices
Nintendo Switch
USB SuperDrive
Notes
The USB-C data port only supports file transfer, and does not support media display.
Frequently Asked Questions:
1. How can this hub achieve 85W Power Delivery charging?
To get 85W charging, use a USB-C wall charger and a USB-C to C cable that both support 100W PD charging.
2. Does the USB-C Power Delivery port support charging for tabls (including Pad Pro) or phones?
Due to the power input limitations of mobile devices, this hub can not provide pass-through charging to tabls (including Pad Pro) or phones when using the original wall charger that came with your mobile device. To support full-speed charging for Pad Pro, use an adapter that supports at least 15V (45W).
3. Why can't my HDMI resolution reach 4K@60Hz?
The HDMI port supports a variety of resolutions up to 4K@60Hz, including 1080p, 1080i, 720p, and 480p. For 4K@60Hz resolution, please confirm your device supports DP 1.4. Below are some devices that support DP1.4:
MacBk Pro 15” 2018 / 2019
MacBk Pro 16” 2019
Pad Pro 2018 / 2019 / 2020 (Only Pad Pros with PadOS are compatible)
HP EliteBook 1050 G1
4. Does this hub get hot?
When the hub is fully loaded, it may reach a surface temperature of around 149°F. However, this is normal for products of this kind.